24 June 2020

Dear Patient,

We hope that this letter finds you and your family well. The whole country has been through a lot over the last few months, and we are all looking forward to resuming our normal activities. While lots of things have changed, one thing remains constant: our commitment to your wellbeing and safety.

Infection control has always been of prime importance at Bruntsfield Dental, as you will have seen during your appointments over the years. Our infection control processes are designed so that your dental care is both safe and comfortable. We are writing to tell you about some of the procedures that we have put in place for our return to work, to ensure that you will always receive the highest quality care.

As always, our practice conforms to all the regulations and guidelines that are published by the official healthcare bodies in Scotland. These have been expanded at this time to address specific issues in relation to Covid 19.

Having been closed due the Covid 19 lockdown, we are delighted to inform you that we will be reopening on Wednesday the 24th of June. This will be a phased re-opening, and we will be able to deal only with dental emergencies in these first days. We would request your patience in these initial times, and we will be in touch with all registered patients as soon possible to recommence routine appointments. We will increase the scope of treatments we can provide over the following period of time, in line with Scottish Government guidance and I can assure you we will be doing our utmost to get back on track with your routine care with us as quickly as possible. We would request your patience in these early days and not to call the practice unnecessarily; we will be in touch as soon as possible to restart your routine care.

You may see a few changes when it is time for your next appointment. We have made these changes to help protect our patients and staff. For example:

We are happy to answer any questions that you may have about the procedures described above which are designed to keep you, every patient, and all our team safe in our practice. Please feel free to contact if you have any queries.

We value your trust and loyalty and look forward to seeing you again soon.

0131 336 3354

We are a dedicated and professional team that strives to provide you with the very best in general and advanced dental care, including cosmetic dentistry and dental implants. Call us today for an appointment with one of our experienced dentists. Dr Ollerhead and Dr Gall will discuss openly and honestly with you all the available options and provide you with a full written treatment plan with a complete breakdown of any fees involved.

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